We want you to get the mark your work deserves. We also want your qualifications to be worth the same in the future and to ensure that equal effort is valued equally.

We regulate the qualifications industry so that everyone who takes an examination or assessment gets a fair deal.

What we don't regulate

• University qualifications (degrees or university entrance exams)
• International qualifications
• Qualifications for vehicle operator licences
• Qualifications for certain sporting licences

Our helpdesk team have selected some of the most common advice they give:

• If something has affected your exam performance, talk to your teachers as soon as possible. They may be able to ask the awarding organisation or board for special consideration.
• If you have a problem with a teacher, you should discuss the situation with your teachers, the head of the centre or school governors.
• If you’re having a problem with your centre, school, or college you should contact the relevant awarding organisation, if they’re separate from your training centre.
• To obtain an official record of your exam results you should contact the awarding organisation or board, who will issue a Certifying Statement of Results or a letter of confirmation of results
• If your problem is with an awarding organisation, or you believe that one is acting improperly, you should This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Get more help and support

As we monitor qualifications and know the effort required to achieve a certain grade in each, we help define which qualifications are equivalent to others and ensure they can be usefully compared.

Click the diagram to the left to find out more about the key characteristics of recognised qualifications.

You can see a complete list of accredited qualifications in the Register of Regulated Qualifications

Read more about comparing equivalent qualifications.

Read more about qualifications and frameworks.