Ofqual - Office of Qualifications and Examinations Regulation

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Customer service promise and aims

Helpdesk statistics

As part of our customer service promise and aims we promised to set clear standards and performance levels and ensure you are able to communicate with us easily and through various channels.

Our helpdesk statistics show how we have performed against those agreed standards in the last month. The statistics also provide information on the number of enquiries the helpdesk has handled and how those enquiries were received.

View the latest statistics from our helpdesk.